We offer the USPS First-Class to ship your items; Free shipping for orders!
All our items will be delivered to the buyer’s address provided by the buyer. Please confirm your address before payment.
After payment, we will process the order within 1-2 working days, and the standard delivery time is 3-12 working days (holidays may be extended).
Our order cutoff time is 5:00 PM (EST), Monday – Friday. Orders after 5:00 PM (EST) on Friday will be processed and shipped next Monday (holiday extension).
If you do not receive your goods within 60 natural days after we deliver them, please contact our Customer Service at email@example.com. We will refund you or reship your order at your desire.
If the order has not been processed for more than 10 days and there are no special instructions, please contact us to re-deliver the goods or apply for a refund.
Currently, we only provide service to the continental United States. Due to the sustained global impact of COVID-19, international shipping has been greatly restricted and we have chosen to temporarily close our international service in order not to compromise the overall quality of our service. Subsequent adjustments will be announced on the website.
Due to the epidemic, international orders are not supported for the time being. Tariffs and consumption tax (if any) shall be borne by consumers.
If your package is lost in transit, please email us at firstname.lastname@example.org. We will assist you to deal with the logistics company, but we are not responsible for the loss of the package.